Consultation & planning

Virtual vs In-Person Consultations

Dr Danie Hoffmann3 min read

A short video call is useful for orientation. The definitive planning consultation is always in person.

A brief virtual conversation can help you decide whether it is worth travelling for a full consultation — you can describe your concern, hear about the general approach, and get a sense of fit with the surgeon. It is not a diagnostic or planning session.

For any operation to be planned honestly, an in-person examination is required. Skin quality, tissue thickness, bone structure, breathing, symmetry, scars and posture all inform the plan in ways that a camera does not capture. Quotes are not issued from a video call.

Out-of-town patients often combine a first in-person consultation with a scan of imaging on the same day, and use follow-up video calls for post-operative check-ins where clinically appropriate.

Educational content only. Results vary between individuals and all surgery carries risk. Every plan begins with an unhurried consultation and an examination — never a quote over the phone.

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Reading is a start. The next step is an individual examination and a written surgical plan — never a quote over the phone.

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